Vencart – Revolutionizing Construction Procurement 🚀
Vencart – Revolutionizing Construction Procurement 🚀
Vencart – Revolutionizing Construction Procurement 🚀
🔎 Overview
Imagine being a construction project manager, constantly juggling material procurement, vendor negotiations, and tracking deliveries—all while ensuring cost efficiency. Now, imagine a system where this process is seamless, transparent, and 40% faster.
That’s where Vencart comes in.
A procurement platform, Vencart transforms traditional, inefficient construction procurement into a streamlined digital experience, reducing costs by 20% and eliminating manual inefficiencies.
📌 Role: UX Designer
📌 Deliverables: Market Research, Surveys, User Interviews, Ideation, User Flows, Prototypes, UI Design, Usability Testing
🔎 Overview
Imagine being a construction project manager, constantly juggling material procurement, vendor negotiations, and tracking deliveries—all while ensuring cost efficiency. Now, imagine a system where this process is seamless, transparent, and 40% faster.
That’s where Vencart comes in.
A procurement platform, Vencart transforms traditional, inefficient construction procurement into a streamlined digital experience, reducing costs by 20% and eliminating manual inefficiencies.
📌 Role: UX Designer
📌 Deliverables: Market Research, Surveys, User Interviews, Ideation, User Flows, Prototypes, UI Design, Usability Testing
🔎 Overview
Imagine being a construction project manager, constantly juggling material procurement, vendor negotiations, and tracking deliveries—all while ensuring cost efficiency. Now, imagine a system where this process is seamless, transparent, and 40% faster.
That’s where Vencart comes in.
A procurement platform, Vencart transforms traditional, inefficient construction procurement into a streamlined digital experience, reducing costs by 20% and eliminating manual inefficiencies.
📌 Role: UX Designer
📌 Deliverables: Market Research, Surveys, User Interviews, Ideation, User Flows, Prototypes, UI Design, Usability Testing
📊 Understanding the Problem: The Hidden Inefficiencies in Procurement
📊 Understanding the Problem: The Hidden Inefficiencies in Procurement
📊 Understanding the Problem: The Hidden Inefficiencies in Procurement
Before designing any solution, I immersed myself in the world of construction procurement. Through market research, surveys, and interviews, I uncovered the most pressing issues faced by buyers and vendors:
Market Research Insights
🎯 74% Number of buyers research first.
🎯 65% struggled with verifying vendor credibility before making a purchase.
🎯 58% found manual price negotiation frustrating and time-consuming.
Before designing any solution, I immersed myself in the world of construction procurement. Through market research, surveys, and interviews, I uncovered the most pressing issues faced by buyers and vendors:
Market Research Insights
🎯 74% Number of buyers research first.
🎯 65% struggled with verifying vendor credibility before making a purchase.
🎯 58% found manual price negotiation frustrating and time-consuming.
Before designing any solution, I immersed myself in the world of construction procurement. Through market research, surveys, and interviews, I uncovered the most pressing issues faced by buyers and vendors:
Market Research Insights
🎯 74% Number of buyers research first.
🎯 65% struggled with verifying vendor credibility before making a purchase.
🎯 58% found manual price negotiation frustrating and time-consuming.
📋 Digging Deeper: Understanding the Users' Pain Points
📋 Digging Deeper: Understanding the Users' Pain Points
📋 Digging Deeper: Understanding the Users' Pain Points
Survey Insights: What Buyers & Vendors Really Think
To validate my assumptions, I designed a 10-question survey targeting construction project managers, procurement officers, and vendors.
Survey Insights: What Buyers & Vendors Really Think
To validate my assumptions, I designed a 10-question survey targeting construction project managers, procurement officers, and vendors.
Survey Insights: What Buyers & Vendors Really Think
To validate my assumptions, I designed a 10-question survey targeting construction project managers, procurement officers, and vendors.
👥 User Interviews: The Stories behind the data
👥 User Interviews: The Stories behind the data
👥 User Interviews: The Stories behind the data
Numbers only tell part of the story. I conducted in-depth interviews with 6 project managers & 4 vendors, asking:
Numbers only tell part of the story. I conducted in-depth interviews with 6 project managers & 4 vendors, asking:
Numbers only tell part of the story. I conducted in-depth interviews with 6 project managers & 4 vendors, asking:
1️⃣What frustrates you the most about your current procurement process?
➡️ "I waste hours checking multiple sites just to compare prices. By the time I finalize, vendors change prices."
1️⃣What frustrates you the most about your current procurement process?
➡️ "I waste hours checking multiple sites just to compare prices. By the time I finalize, vendors change prices."
1️⃣What frustrates you the most about your current procurement process?
➡️ "I waste hours checking multiple sites just to compare prices. By the time I finalize, vendors change prices."
3️⃣ Have you faced challenges with tracking orders?
➡️ "Absolutely. Once I place an order, I have no idea when it’ll arrive unless I call the vendor."
3️⃣ Have you faced challenges with tracking orders?
➡️ "Absolutely. Once I place an order, I have no idea when it’ll arrive unless I call the vendor."
3️⃣ Have you faced challenges with tracking orders?
➡️ "Absolutely. Once I place an order, I have no idea when it’ll arrive unless I call the vendor."
2️⃣ How do you negotiate prices?
➡️ "Endless back-and-forth emails and calls. It takes forever, and some vendors never respond."
2️⃣ How do you negotiate prices?
➡️ "Endless back-and-forth emails and calls. It takes forever, and some vendors never respond."
2️⃣ How do you negotiate prices?
➡️ "Endless back-and-forth emails and calls. It takes forever, and some vendors never respond."
4️⃣ What would make procurement easier for you?
➡️ "A system that shows me verified vendors, lets me compare prices easily, and tracks orders automatically."
4️⃣ What would make procurement easier for you?
➡️ "A system that shows me verified vendors, lets me compare prices easily, and tracks orders automatically."
4️⃣ What would make procurement easier for you?
➡️ "A system that shows me verified vendors, lets me compare prices easily, and tracks orders automatically."
👨🔧 Meet the Users: Personas that Shaped the Design
👨🔧 Meet the Users: Personas that Shaped the Design
👨🔧 Meet the Users: Personas that Shaped the Design
To design a solution that truly resonates, I needed to understand the people facing these challenges — their motivations, frustrations, and aspirations.
To design a solution that truly resonates, I needed to understand the people facing these challenges — their motivations, frustrations, and aspirations.
To design a solution that truly resonates, I needed to understand the people facing these challenges — their motivations, frustrations, and aspirations.
Thomas Bale – The Savvy Project Manager
Thomas oversees multiple projects across the UK. He’s detail-oriented but frustrated by outdated procurement methods.
Goals:
✔️ Efficient material search
✔️ Secure better deals
✔️ Reliable payment options
Pain Points:
❗ Difficult product comparisons
❗ Time-consuming communication
❗ Manual order tracking
Alex Shelby – The Digital Vendor
Alex has years of experience in construction sales but struggles to convert inquiries into actual sales.
Goals:
✔️ Connect with serious buyers
✔️ Secure upfront payments
✔️ Improve product visibility
Pain Points:
❗ Struggles with fake inquiries
❗ Finds online selling inefficient
❗ Difficulty tracking orders
Thomas Bale – The Project Manager
Thomas oversees multiple projects across the UK. He’s detail-oriented but frustrated by outdated procurement methods.
Goals:
✔️ Efficient material search
✔️ Secure better deals
✔️ Reliable payment options
Pain Points:
❗ Difficult product comparisons
❗ Time-consuming communication
❗ Manual order tracking
Thomas Bale – The Project Manager
Thomas oversees multiple projects across the UK. He’s detail-oriented but frustrated by outdated procurement methods.
Goals:
✔️ Efficient material search
✔️ Secure better deals
✔️ Reliable payment options
Pain Points:
❗ Difficult product comparisons
❗ Time-consuming communication
❗ Manual order tracking
Alex Shelby – The Digital Vendor
Alex has years of experience in construction sales but struggles to convert inquiries into actual sales.
Goals:
✔️ Connect with serious buyers
✔️ Secure upfront payments
✔️ Improve product visibility
Pain Points:
❗ Struggles with fake inquiries
❗ Finds online selling inefficient
❗ Difficulty tracking orders
Alex Shelby – The Digital Vendor
Alex has years of experience in construction sales but struggles to convert inquiries into actual sales.
Goals:
✔️ Connect with serious buyers
✔️ Secure upfront payments
✔️ Improve product visibility
Pain Points:
❗ Struggles with fake inquiries
❗ Finds online selling inefficient
❗ Difficulty tracking orders
💬 Customer Journey Mapping: Navigating Procurement Challenges
💬 Customer Journey Mapping: Navigating Procurement Challenges
💬 Customer Journey Mapping: Navigating Procurement Challenges
To ensure Vencart addressed real-world struggles, I mapped out the distinct journeys of both buyers and vendors. Each step revealed critical pain points — and key opportunities to streamline their experiences.
To ensure Vencart addressed real-world struggles, I mapped out the distinct journeys of both buyers and vendors. Each step revealed critical pain points — and key opportunities to streamline their experiences.
To ensure Vencart addressed real-world struggles, I mapped out the distinct journeys of both buyers and vendors. Each step revealed critical pain points — and key opportunities to streamline their experiences.
💡 Turning Problems into Solutions: Ideation Process
💡 Turning Problems into Solutions: Ideation Process
💡 Turning Problems into Solutions: Ideation Process
❓ How Might We...
✅ Speed Up Material Search? → Filtered Search with location & price filters
✅ Reduce Repetitive Chats? → Auto-Generated Messages for faster replies
✅ Ensure Pricing Transparency? → Transparent Bid Display for fair deals
✅ Improve Order Visibility? → Real-Time Tracking for clear updates
🧠 Crazy 8s → Explored diverse ideas through rapid brainstorming.
📋 NUF Test → Prioritized solutions based on Need, Usability, and Feasibility.
🔍 Competitive Analysis → Studied platforms like Tool station and ebuild for inspiration.
❓ How Might We...
✅ Speed Up Material Search? → Filtered Search with location & price filters
✅ Reduce Repetitive Chats? → Auto-Generated Messages for faster replies
✅ Ensure Pricing Transparency? → Transparent Bid Display for fair deals
✅ Improve Order Visibility? → Real-Time Tracking for clear updates
🧠 Crazy 8s → Explored diverse ideas through rapid brainstorming.
📋 NUF Test → Prioritized solutions based on Need, Usability, and Feasibility.
🔍 Competitive Analysis → Studied platforms like Tool station and ebuild for inspiration.
❓ How Might We...
✅ Speed Up Material Search? → Filtered Search with location & price filters
✅ Reduce Repetitive Chats? → Auto-Generated Messages for faster replies
✅ Ensure Pricing Transparency? → Transparent Bid Display for fair deals
✅ Improve Order Visibility? → Real-Time Tracking for clear updates
🧠 Crazy 8s → Explored diverse ideas through rapid brainstorming.
📋 NUF Test → Prioritized solutions based on Need, Usability, and Feasibility.
🔍 Competitive Analysis → Studied platforms like Tool station and ebuild for inspiration.
Crazy 8
Crazy 8
Crazy 8
Crazy 8
NUF Test
NUF Test
NUF Test
Competitive Analysis
Competitive Analysis
Competitive Analysis
NUF Test
🖌️ Translating Ideas into Actionable Designs
🖌️ Translating Ideas into Actionable Designs
🖌️ Translating Ideas into Actionable Designs
Evolved from low-fi wireframes to refined Figma designs, ensuring intuitive flows and improved usability.
Evolved from low-fi wireframes to refined Figma designs, ensuring intuitive flows and improved usability.
Evolved from low-fi wireframes to refined Figma designs, ensuring intuitive flows and improved usability.
Site Map
Paper Prototype
Site Map
Paper Prototype
📐 From Concept to Concrete Designs
📐 From Concept to Concrete Designs
📐 From Concept to Concrete Designs
🔍 Insights from Testing: Refining the Design
🔍 Insights from Testing: Refining the Design
🔍 Insights from Testing: Refining the Design
During usability testing, I uncovered key opportunities to improve the platform further:
During usability testing, I uncovered key opportunities to improve the platform further:
During usability testing, I uncovered key opportunities to improve the platform further:
✅ Communication Delays → Introduced Auto-Generated Messages for faster responses.
✅ Communication Delays → Introduced Auto-Generated Messages for faster responses.
✅ Unclear Sales Insights → Added a Dashboard Displaying Sales for Each Material to help vendors track performance.
✅ Unclear Sales Insights → Added a Dashboard Displaying Sales for Each Material to help vendors track performance.
✅ Delivery Confusion → Integrated a QR Code Scanner for seamless confirmation when materials arrive.
✅ Delivery Confusion → Integrated a QR Code Scanner for seamless confirmation when materials arrive.
🎯 Key Learnings as a UX Designer
🎯 Key Learnings as a UX Designer
🎯 Key Learnings as a UX Designer
✔️ User insights shaped critical design decisions.
✔️ Early usability testing caan improve adoption rates.
✔️ Balancing user needs with business goals ensured impactful solutions.
✔️ User insights shaped critical design decisions.
✔️ Early usability testing caan improve adoption rates.
✔️ Balancing user needs with business goals ensured impactful solutions.
✔️ User insights shaped critical design decisions.
✔️ Early usability testing caan improve adoption rates.
✔️ Balancing user needs with business goals ensured impactful solutions.
